Account Manager (Coordinator)

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Job DescriptionThe Account Manager is responsible for the everyday operations at the Operations Department, maintains ongoing relationships with existing (key) clients including occasional client visits and accepts inspection and related assignments, providing regular updates, ensuring timely delivery of inspection reports by coordinating and managing the complete workflow. Reporting LineHead of Operations DepartmentOperations Key responsibilities: Maintains ongoing relationships with existing (key) clients including occasional client visits;Accepts inspection and related assignments - when required - and ensures timely delivery of inspection; reports by coordinating and managing the complete workflow between Operations and Account Coordinators, Inspection staff, Laboratory and Office Staff;Ensures location staff carry-out activities in accordance with individual client instructions, AmSpec policies and procedures;Intervenes when issues occur with clients and facilitates business development and sales activities within established pricing and contract terms;Facilitates commercial activities within established pricing and contract terms, but does not set these.

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